Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to processing and delivering your order as quickly as possible.
Order Processing
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All orders are processed and dispatched within 1–2 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).
Shipping Times
We ship to customers worldwide.
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International Shipping: Estimated delivery time is 7–12 business days after dispatch.
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.
Tracking Your Order
Tracking information will be provided once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.
Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as customs inspections, severe weather, or carrier disruptions may occasionally cause delays. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We're happy to assist you.